Office Details

Chicago O'Hare Intl Airport 2985 Mannheim Rd Des Plaines, IL 60018-3604 United States

Hours

Sunday:  24 Hours A Day Monday:  24 Hours A Day Tuesday:  24 Hours A Day Wednesday:  24 Hours A Day Thursday:  24 Hours A Day Friday:  24 Hours A Day Saturday:  24 Hours A Day

Renter qualifications

Rates are for renters 25 years or older. A valid drivers license and a major credit card in the renter’s own name must be presented at time of pick up.

Payment options

This location accepts Amex, Diners Club, Discover, MasterCard and Visa. No other cards accepted. Credit Card Renters Credit card must be processed for est total charge plus $100 on Economy - Premium cars and $150 on specialty vehicles. Debit Card Renters Must be 21 years of age; Card must be bank-issued with a Visa or Mastercard Logo; Proof of insurance on renters own vehicle (insurance card) or Airline ticket that brackets rental car dates; Customer must complete a "Walk Up/Debit Card User Info Sheet"; Must process payment for est amount of rental plus 200.00; May rent any vehicle except Full Size SUV. Illinois residents must also present a utility bill (gas, elec, phone) no more than 60 days old with no past-due amount owed with the same address as the renter drivers license. We do not accept any form of pre-paid debit cards. Advance Deposit on Specialty Vehicles A $100.00 deposit is required on Cargo Vans, SUVs, Mini-Vans, 12 Passenger and 15 Passenger Vans. The location will contact you by phone for credit card information to secure reservation. Cancellation needed 48 hours in advance for refund. Cash is accepted on return only as payment for charges. Pre-paid credit cards not accepted

Young drivers and additional drivers

Additional driver fee 5.00/day per driver. No charge for spouse. Renters age 21-24 will be subject to a 10.00 per day underage surcharge and may only rent Economy, Compact, Intermediate, or Standard size vehicles.

Geographic restrictions

Vehicles are not permitted to be driven in CA, WA, OR, ID, UT, NV, AZ, NM, British Columbia, Alberta, Saskatchewan or Mexico. Vehicles are never permitted to be used for towing.

Shuttle service

ACE Rent a Car is a short shuttle ride from the terminal. Call ACE at 1-800-323-3221 for shuttle. Pickups will be made at the OHare Bus Shuttle Center. The center will be accessed by taking the underground pedestrian walkway from the baggage claim area. Proceed to elevator center 3 or 4 and press the bus/ shuttle center button.

One way rentals

Bloomington   $75.00 Elmhurst   $25.00 Greenwood   $75.00 Indianapolis (East)   $75.00 Indianapolis (North/Carmel)   $75.00 Indianapolis Intl Airport   $75.00 Kokomo   $75.00 Lafayette   $75.00 Schaumburg   $25.00

Optional products and protection plans

COVERAGE PLANS CDW - Tier 1 - 11.99 USD per day - Optional CDW - Tier 2 - 11.99 USD per day - Optional CDW - Tier 3 - 11.99 USD per day - Optional CDW - Tier 4 - 11.99 USD per day - Optional PDW - 4.99 USD per day - Optional PAI - Tier 1 - 5.00 USD per day - Optional PAI - Tier 2 - 5.00 USD per day - Optional PAI - Tier 3 - 10.00 USD per day - Optional PAI - Tier 4 - 5.00 USD per day - Optional SLI - Tier 1 - 12.99 USD per day - Optional SLI - Tier 2 - 12.99 USD per day - Optional SLI - Tier 3 - 12.99 USD per day - Optional SLI - Tier 4 - 12.99 USD per day - Optional Tier 1 includes CCAR, CDAR, ECAR, EDAR, FCAR, FDAR, ICAH, ICAR, IDAR, IFAR, PCAR, PDAR, SCAR, SDAR Tier 2 includes IVAR, MVAR, SFAR, SFDR Tier 3 includes FFAR, FFDR, FVAR, PVAR Tier 4 includes CKAR, CVAR SPECIAL EQUIPMENT CSI - 5.00 USD per day CST - 5.00 USD per day NVS - 11.00 USD per day