AFFILIATE SYSTEM
Since 1966, ACE Rent A Car has been providing great customer service and exceptional value to car rental
customers. Beginning with the launch of our proprietary reservation system in 1986, we began to expand
the benefits of the ACE system to affiliates worldwide. Today ACE is the largest chain of independent
rental operators in the world.
ACE insists on a set of standards for all affiliates:
- Customer service. ACE operators must have a passion
for serving the customer with the highest ethical standards. ACE operators treasure repeat customers.
- Business and industry knowledge.
ACE affiliates typically have 10 years of Rent A Car experience, with many going back generations.
- High quality fleet. All
ACE locations operate late model fleets, comparable to the best of the large chains. ACE customers know
they will always get a clean, safe, reliable vehicle.
- Value. ACE operators
make intelligent business decisions that provide the best product to the customer without unnecessary
overheads. With ACE, there are no big franchise fees that must be passed on to the customer.
- Freedom. ACE affiliates
are independent business people who are able to build their businesses by making wise decisions close
to home.
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ACE Rent A Car ranked
"Highest in Rental Car
Customer Satisfaction" |
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by J.D. Power and Associates |
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ACE Rent A Car received the highest numerical score among rental car companies in the proprietary J.D.
Power and Associates 2011 Rental Car Satisfaction StudySM. Study based on 12,567 responses measuring
11 companies and measures opinions of business and leisure travelers who rented a vehicle at an airport
location. Proprietary study results are based on experiences and perceptions of surveyed in January-September
2011. Your experiences may vary. Visit jdpower.com
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